Last week I attended a webinar hosted by Ken Molay of Webinar Success on the “Secrets of Lead-Generation Webinars.” While the webinar had a marketing slant, several of his ideas were applicable to a variety of web conferencing events, including learning events. Let’s face it, we all need to put on a marketing hat. A couple of notable tips from Molay are:
"Get the audience to have a stake in the webinar – ask them to send questions before the event."
I like to send a pre-course survey before a web conference to get a sense of the learners’ experience level, needs and of course to see if they have specific questions they would like to address during the course.
"Reminders: send the day before and again 1-3 hours before the event. In the reminder email, remind people of the value proposition so they remember why they signed up for your event. "
The timing of email reminders is critical, and I agree with Molay’s suggestion. Also make sure the reminder is coming from an email address that the learner expects. Ideally, all communications about your event should come from the same email address.